Munea Privacy Policy

Information we process

Munea processes the following information depending on the features you use:

• Account and sign-in information: your email address and the account you create with Apple, Google, or email.
• Information about you and your family: your name or preferred form of address, and the names and relationships of members in your family care circle.
• Care and daily-life settings: companion preferences, interests, medication reminders, and appointment reminders.
• Health and wellbeing information: blood pressure, heart rate, blood oxygen, sleep, and step data from Apple Health when you authorize access, plus medication and mood entries you record.
• Interaction content: voice and text conversations, AI-generated conversation summaries, and family relay messages, notes, drawings, and check-ins.
• Purchase information: your plan and credit balance. Apple processes payment; Munea does not receive your full payment-card number.

AI and cloud services, including cross-border processing

Munea companions are powered by AI. The talking face and voice you experience in Chat are AI-generated virtual imagery and synthetic speech, not a real person, and are not used to impersonate any real person.

To provide AI companionship, voice conversations, and family-care features, Munea uses the following cloud services. Some information is transferred to and stored outside your country or region:

• Google Gemini: text and voice conversations are sent to Google's AI services to generate responses and conversation summaries. Voice is used to understand what you say and not for voiceprint or identity recognition.
• Supabase: account, family care circle, reminder, health, and mood records are stored in Munea's Supabase cloud database, currently hosted in Tokyo, Japan.

Before you first use Chat, the App presents a one-time consent notice. Information is used to provide companionship, reminders, safety referral, and product-quality improvements. We do not sell your information or use it for cross-app or cross-site advertising tracking.

Apple Health and HealthKit information

With your explicit permission, Munea can read steps, heart rate, blood oxygen, blood pressure, and sleep information through Apple HealthKit.

• Used to support your care: health information is used for in-App status and trends, care reminders, and changes you have chosen to share with your family care circle.
• Never used for advertising: we do not use health information for advertising, marketing, or cross-app tracking, and do not sell it or disclose it to data brokers, advertisers, or unrelated third parties.
• Storage: synchronized health values are stored in our cloud database so Munea can show trends and reminders. Munea does not write HealthKit data to iCloud.
• You can withdraw access: you can turn off Munea's Health access in iPhone Settings at any time. Other App features remain available if you do not grant access or later withdraw it.
• Deletion: cloud health records are deleted when your Munea account is deleted, subject to limited records we must retain by law.

Location and photos

Location: Munea uses the city or region you enter to look up weather. We do not collect precise GPS location.

Medication photos: photos attached to medication reminders are stored only on your device. They are not uploaded to the cloud or shared with family members.

What we do not do: tracking

Munea does not use advertising or cross-app tracking technologies, link your identity for advertising, or provide your information to data brokers or advertisers.

How long we keep information

• Conversation summaries: key summaries may be retained so your companion can remember relevant context, until you delete the information or your account.
• Raw voice recordings: after processing, raw audio is not kept as Munea's primary record.
• Reminders and daily-life settings: these remain with your account and are deleted with the account.
• Some payment, safety, audit, or legally required records may need to be retained for a limited period.

Health and safety limits

Munea is a companionship and care-reminder tool. It does not provide diagnosis, prescriptions, treatment advice, psychotherapy, or emergency response. For urgent symptoms, danger, or risk of self-harm, contact your local emergency service or a trusted person nearby immediately.

Family access and minors

Family members can see only the care status, reminders, and necessary summaries you authorize. Munea is designed not to expose raw conversation transcripts by default and uses consent and permissions to control family access.

A minor may use Munea only after being invited to a family circle by a parent or legal guardian and cannot independently register a separate account. Processing is based on the parent or guardian's consent.

Your data rights

You can use Export data or Delete account in App Settings. Account deletion removes personal information from the device and Munea's cloud systems, except limited payment, audit, safety, or legally required records. You may also contact us to request access, correction, or deletion.

Contact us

For questions about privacy, data processing, or your rights, email edwardt0303@gmail.com or contact the Munea team through App Settings.